Not totally satisfied with your purchase? We want to make it right. That's why returns and exchanges at DSW are easy—whether you return merchandise back to dsw.com or to a DSW store physically located in the US.
Returns
Easy in-store or online returns within 60 days of purchase. Learn more
Rated 1 out of 5
Very Disappointed
I ordered these boots for my daughter as a gift on December 5, 2023. It is now January 6. The order status remains "in progress" and the website says these boots ship within a week. I have received no new notifications since December 9. I am very disappointed in DSW's customer service.
By Elsie
Rated 5 out of 5
Comfy Boots
Super comfy and don’t fit clunky like most
I know I’m going to love these snug fit
By Comfy
Rated 5 out of 5
Cldkh
These boots were perfect But I need to exchange them because I ordered one size to small. Then I’ll just need another rainy day to wear them!
By Cheri
Rated 1 out of 5
Gap Arounf Leg Too Large
I wanted to like these but they looked too goofy and awkward