Orders & Promotions

How do I use an offer or promotion code?

Offers and promotion codes can be applied during checkout.

Some of our offer codes are available for in store and online use, while others are only valid for one or the other. (Be sure to check the offer details to verify all redemption info.)

Some of our offer codes aren't able to be shared-they're intended for specific customers only. Because of this, all offer codes may not work for all customers.

Most of the time, you're required to be logged in to your dsw.com account to redeem offer codes or Rewards certificates. So, Please log in before or during checkout.

CONTACT US

CUSTOMER SERVICE HOURS

  • Monday-Friday 7 AM - 10 PM ET
  • Saturday 10 AM - 10 PM ET
  • Sunday 12 PM - 9 PM ET

MAILING ADDRESS

  • DSW Customer Service
  • 810 DSW Drive
  • Columbus, Ohio, 43219