Rated 1 out of 5
Recieved Used Shoes
This is my 3rd pair of Matisse Leo sandals and the cognac ones I received were obviously used, missing the stickers and was not in the original box. I also was charged a $3.99 shipping fee which should’ve been free no rush shipping. I even chatted with an agent and they couldn’t do anything about it except refund it after I made the purchase. This just seems very deceptive on DSW part. Wonder how many people choose no rush free shipping and are charged $3.99 without knowing. Shoes are great, good quality leather thongs but DSW needs to do better.
By Mikki
