Rated 1 out of 5
Terrible Customer Service
Don't Buy!!!! Zipper won't stay up. Bought these shoes on 3/1/2026 daughter loved them and was so excited. Wore them the first whole day and the zipper wouldn't stay up. On 3/13/2026, the zipper pull completely fell off. Took them back to the store, hoping for help, and they told me they were worn and they couldn't return or exchange them. DSW doesn't stand behind faulty products. A pair of shoes should last longer than a few wears before falling apart. So disappointing!!!
By Heather
