Rated 1 out of 5
Incompetent Service
Place an order and within two hrs of doing I called to cancel or exchange a card on file. Called 2hrs later bc their call center was not open until 12pm. Needless to say they made every excuse (redundant) not to cancel a simple order. Now I have to wait for the shoes, return them, get credit and re order which will not happen from DSW. Skip this online store. You are better off at any place but here. Garbage service
By Juan
