Not totally satisfied with your purchase? We want to make it right. That's why returns and exchanges at DSW are easy—whether you return merchandise back to dsw.com or to a DSW store physically located in the US.
Returns
Easy in-store or online returns within 60 days of purchase. Learn more
Rated 4 out of 5
Cute but didn't fit right
Really wanted these to work out, quality is great and feels like they'd last unfortunately they just don't fit right. I tried a 7.5, I'm usually between a 7.5 and 8, which felt like my toes were pinched and then tried an 8 which my heel slipped out of (I have narrow heels so mary janes are a challenge) and I still felt pinched in the toe area. Disappointing since they're so cute.
By Oregongirl
Rated 2 out of 5
Uncomfortable & stiff
These looked like the cutest shoes ever, and I usually love the quality and fit of Steve Madden. I was looking for a chunky black mary jane shoe with gold hardware (which is surprisingly hard to find) so I ordered these online. I was so excited to style them, but the minute I tried them on, I knew they would be way too uncomfortable to wear out. The leather is very thick and not flexible. The leather was digging into my back heel just walking around my house. I knew these were not worth the price, nor the break-in period, so I returned them. Very disappointed!
By littlelaurie
Rated 2 out of 5
Not My Favourite Steve Madden Shoe
I so really wanted to like these Mary Janes from Steve Madden. They are super cute, but they were far too heavy for me. Regrettably, I am returning them.