Rated 1 out of 5
Poor customer service
The boots were fine, very stiff but that's not unusual with Doc Martens. However, the customer service from DSW was not a positive experience. I needed to return the boots and chose to wait to go to a store. I missed the return window by 1 day and they would not honor it. This is why I would recommend you shop at Nordstrom or other similar retailers who are very customer service focused. I will spend the credit received but will no longer shop at DSW going forward.
By UnhappyBoots
