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Luxe810
The best brands in the world—at a better price. The luxury you crave—at your fingertips. At Luxe810, that’s our mission. To bring top luxury style from the runway to your wardrobe at up to 50% off every day. Because we believe in world-class design. We believe in the power of fashion. And we believe that everyone deserves a little (or a lot of) luxury.

At Luxe810, you’ll receive the top-tier service that DSW is known for. That means fabulous DSW Rewards perks, easy shipping and returns, and fast support from fashion lovers who care. If you have any questions about a Luxe810 order, just call shoephoria! Center at 1.866.DSW.SHOES (1.866.379.7463) and choose Luxe810.

White Glove Service
We’re excited about every purchase you make, and we want to give you the best experience possible. For some Luxe810 orders, we know this means an extra level of attention and support from us. That’s what White Glove Service is all about.
Which purchases qualify for White Glove Service?
If you purchase fine jewelry or other select Luxe810 items, you’ll receive White Glove Service.

What can I expect with White Glove Service?
White Glove Service is dedicated, one-on-one support from a specially trained Luxe810 expert. After you place your qualifying order, we’ll get in touch with you to be sure we answer any questions right away. Then, you’ll get daily updates on your order—so you know exactly what to expect. Plus, if you need to return something, we’ll walk you through the process personally.

The best part?
You can have total confidence in your purchase, knowing our expert Luxe810 team is here for you every step of the way!
 
Luxe810 Shipping, Returns, and Exchanges
Luxe810 purchases are special—to you and to us. Because of that, some unique shipping, return, and exchange details may apply to your order.

Shipping
  • For your security, jewelry and watches require an authorized signature of someone 21 years or older when they arrive.
Returns & Exchanges
  • Luxe810 shoes and handbags can be returned to a DSW stores, but all other Luxe810 purchases must be returned to dsw.com.
  • To return or exchange jewelry and watches, give us a call at 1.866.DSW.SHOES (1.866.379.7463) and choose Luxe810, or email luxe810@dsw.com.
  • There’s a return authorization process required—we’ll walk you through this with White Glove Service.
  • Jewelry and watches arrive with an item tag attached. It must still be attached to return or exchange the product (so be careful not to remove it too soon!).