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Shipping & Returns

Customer Service > Shipping & Returns > International Shipping
International Shipping
We've partnered with MyUS.com to ship to over 200 countries.

What's MyUS.com? It's an international mail forwarder. When you sign up, you'll receive a private U.S. street address - this is where we'll send your dsw.com order. Then, MyUS.com makes sure your order is correct and delivers it to your international address.

To get started, just sign up at MyUS.com. Then, use your new U.S. address when you place your order at dsw.com.

International Returns & Exchanges

It’s simple! Just follow the steps for domestic returns and exchanges.  However, pre-paid FedEx return labels cannot be used outside the U.S. Please use the shipping carrier of your choice and send the package to us at:

dsw.com
Attention: Returns Processing
4314 East 5th Avenue
Columbus, Ohio 43219

 

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