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Contact Us

Customer Service (shoephoria! Center) > Contact Us
Contact Us
  • Email DSW
  • Give Us a Call at 1.866.DSW.SHOES (1.866.379.7463)
    Our shoephoria! Center Representatives are delighted to assist you and are available Monday-Friday 9:00 a.m.-10:00 p.m., Saturday 10:00 a.m.-10:00 p.m. and Sunday 12:00 p.m.-9:00 p.m. Eastern Time.

    Our voice-automated self-service system is available 24 hours a day, 7 days a week. It can assist you in obtaining store locations, tracking your order status, and accessing DSW Rewards® information.
  • Send shoephoria! Center a Letter
    shoephoria! Center
    810 DSW Drive
    Columbus, OH 43219
  • Returns Mailing Address
    dsw.com
    Attention: Returns Processing
    4314 East 5th Avenue
    Columbus, OH 43219
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