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- Email DSW
- Give Us a Call at 1.866.DSW.SHOES (1.866.379.7463)
Our Customer Service Representatives are delighted to assist you and are available
Monday-Friday 9:00 a.m.-7:00 p.m. and Saturday 10:00 a.m.-6:30 p.m., Eastern Time.
Our voice-automated self-service system is available 24 hours a day, 7 days a week. It can
assist you in obtaining store locations, tracking your order status, and accessing DSW RewardsŪ
information.
- Send Customer Service a Letter
DSW Customer Service
810 DSW Drive
Columbus, OH 43219
- Returns Mailing Address
dsw.com
Attention: Returns Processing
4314 East 5th Avenue
Columbus, OH 43219
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