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Shipping & Returns

Customer Service > Shipping & Returns > Shipping
Shipping
DSW Rewards members get free shipping on purchases of $35 or more, and DSW Premier Rewards members get free next-day shipping all the time! Just click the "Free Shipping and Exchanges" link at the top of dsw.com for details. (Not a member? Sign up for free!)

Anyone checking out as a guest will be charged for shipping.

For most addresses in the continental U.S., Alaska, and Hawaii, DSW offers 3 levels of delivery service. Second and Next Business Day deliveries are available services for most parts of AK and HI, and some remote locations. Shipping service options for your area will be displayed at checkout.

For P.O. boxes, APO/FPO addresses and Puerto Rico, only Standard Shipping is available.

Shipping Chart
Please Note:
  • Second and Next Business Day Delivery orders placed after 4:00 p.m. ET will not be processed until the following business day.
  • Standard delivery may be delayed to some AK, HI, Puerto Rico, and APO/FPO destinations. (Shipments to APO/FPO addresses require additional processing time after delivery to the military post office.)
  • FedEx SmartPost partners with the U.S. Postal Service to make standard deliveries.
  • Random orders are briefly held for additional verification which may delay shipping of your order.
  • Some items in your order may ship separately.
  • Some items in your order may not be eligible for next-day or second business day shipping. You'll be notified at checkout.
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