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Shipping & Returns

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Shipping
Free Standard Shipping on orders of $35 or more on dsw.com orders shipped inside the U.S., first ship-to address only. Shipping and taxes do not count toward the $35 qualification. Gift cards are excluded. Offer will be applied in the form of a credit toward the shipping and handling fee. Offer subject to credit approval. Not valid for cash or cash equivalent or toward previous purchases. Terms and conditions are subject to change at the discretion of DSW.

For most addresses in the continental U.S., Alaska, and Hawaii, DSW offers 3 levels of delivery service. Second and Next Business Day deliveries are available services for most parts of AK and HI, and some remote locations. Shipping service options for your area will be displayed at checkout.

For P.O. boxes, APO/FPO addresses and Puerto Rico, only Standard Shipping is available.

About Free Next-Day Shipping
DSW Rewards Premier members get free Next Business Day Shipping on any order with Next Business Day shipping selected. Valid only for logged-in DSW Rewards Premier members on dsw.com orders. Orders must be placed by 4 p.m. ET for next business day delivery and shipped inside the U.S, excluding some rural zip codes, APO, FPO, and PO Boxes. (Shipments to APO/FPO addresses require additional processing time after delivery to the military post office.) Offer valid on shipments to the first ship-to address only. Gift card-only orders are excluded. Offer will be applied in the form of a credit toward the shipping and handling fee. Offer subject to credit approval. Not valid for cash or cash equivalent or toward previous purchases. Terms and conditions are subject to change at the discretion of DSW.

Shipping Chart
Please Note:
  • Second and Next Business Day Delivery orders placed after 4:00 p.m. ET will not be processed until the following business day.
  • Standard delivery may be delayed to some AK, HI, Puerto Rico, and APO/FPO destinations. (Shipments to APO/FPO addresses require additional processing time after delivery to the military post office.)
  • FedEx SmartPost partners with the U.S. Postal Service to make standard deliveries.
  • Random orders are briefly held for additional verification which may delay shipping of your order.
  • Some items in your order may ship separately.
  • Some items in your order may not be eligible for next-day or second business day shipping. You'll be notified at checkout.
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