Shipping & Returns

DSW Rewards members and DSW Premier Rewards members receive free shipping on a qualifying purchase.Just click the "Free Shipping " link at the top of dsw.com for details! Not a member? Sign up for free and get free shipping!

Anyone using Guest Checkout, will be charged for shipping.

For most addresses in the continental U.S., Alaska, and Hawaii, dsw.com offers 3 levels of delivery service. Second and Next Business Day deliveries are available services for most parts of AK and HI, and some remote locations. Shipping service options for your area will be displayed at checkout.

For P.O. boxes, APO/FPO addresses and Puerto Rico, only Standard Shipping is available.

Please Note:

• Second and Next Business Day Delivery orders placed after 4:00 p.m. ET will not be processed until the following business day.
• Standard delivery may be delayed to some AK, HI, Puerto Rico, and APO/FPO destinations. (Shipments to APO/FPO addresses require additional processing time after delivery to the military post office.)
• FedEx SmartPost partners with the U.S. Postal Service to make standard deliveries.
• Random orders are briefly held for additional verification which may delay shipping of your order.

Luxe810 Shipping

Luxe810 purchases are special—to you and to us. Because of that, some unique shipping details may apply to your order.

• For your security, jewelry and watches require an authorized signature of someone 21 years or older when they arrive.