Customer Service > Gift Services > Gift Cards
Purchasing Gift Cards
Choose A Greeting Card
We've got a greeting card for every occasion. Or, send your gift card inside the personalized greeting card of your choice. Buy a gift card
Design Your Own Gift Card
Upload your own photo for a one-of-a-kind card, and create a personalized greeting card, too! Your personalized gift card and greeting card will be packaged up and shipped to you or your recipient.
For overnight delivery, your order must be placed by 3:00 p.m. ET. Customize a gift card
Delivering Gift Cards
We offer fast (and faster!) options for sending your gift card.
Note: All gift card orders require a minimum of 1 day for processing before being shipped. For example, if the order is placed on Monday, it will be processed on Tuesday for arrival on Wednesday with Next Business Day Shipping.
Your Gift Card Balance
Have a DSW Gift Card or eGift Card? Enter your gift card PIN and check your balance. You can also check your balance by calling 1.888.895.2504 or by visiting any DSW store.
Redeeming Gift Cards
For instructions on redeeming gift cards, please see our Redeeming gift cards & eGift cards section.
DSW Gift Card Terms and Conditions
To check your gift card balance or to review the terms and conditions, call 1.888.895.2504, log in at dsw.com, or visit any DSW store located in the USA. DSW Gift Cards can be used to purchase merchandise from dsw.com or from any DSW store in the USA. Gift cards may not be used at any DSW Canada store or at www.dswcanada.ca. Gift cards may not be used toward the purchase of other gift cards. Gift cards may not be redeemed for cash unless otherwise required by applicable law. You may also keep the gift card and apply the remaining balance to future purchases. If lost or stolen, gift cards cannot be replaced without the original sales receipt. Replacement value will be the value of the card at the time loss or theft is reported. To redeem online, enter the gift card number and PIN at the payment page of dsw.com checkout. All dsw.com orders using DSW Gift Cards at checkout will be processed in US funds. No expiration date. Purchase of a DSW Gift Card constitutes acceptance of these terms and conditions. The terms and conditions of DSW Gift Cards are governed by the laws of the state where the card was purchased. DSW Gift Cards are issued by Brand Card Services, LLC. For customer service inquiries please call 1.866.DSW.SHOES (1.866.379.7463).